Privacy Policy

Jiso.ai is dedicated to providing you with a transformative experience that allows you to turn your images into captivating masterpieces with ease. We are committed to providing you with quality services and your personal data is collected and protected with the highest international standards. This privacy policy is fully compliant with the European GDPR and Thailand’s Personal Data Protection Act, B.E. 2562 (2019) (PDPA) and other related laws and regulations in Thailand. The European GDPR and Thailand’s PDPA governs the way in which we collect, use, disclose, store, secure and dispose of your personal data.

The contents of this privacy policy are applicable to the website www.jiso.ai and use of the services provided by this site to the user.

1. Notice

Whenever we request information that can be used to personally identify you, you will explicitly be asked to provide it and/or give us permission to use it. This information is requested by our system whenever confirmation of your permission is required to continue (e.g. asking for permission for the use of cookies when you visit our site, asking for your payment information when you sign up).

2. Your consent

You always have the option to grant or deny us permission to process your information. You can choose to decline permission at any time without facing any consequences regarding your access to Jiso.ai.

Should you opt not to allow the use of necessary information for utilizing our services, such as essential cookies, payment details, or email addresses, access to certain features of Jiso.ai requiring such information may be restricted. The essential nature of specific information for our services will be clearly communicated when you are prompted to provide or authorize its use.

By accepting this privacy policy and furnishing us with your personal information, you authorize us to process the provided information in accordance with the terms outlined in this privacy policy.

You have the option to refuse permission for non-essential data, such as marketing cookies and company name, without any impact on your access to Jiso.ai. Opting not to allow the utilization of crucial information for our services, such as essential cookies, payment details, or email addresses, will result in restricted access to certain functionalities of Jiso.ai that depend on such information. The necessity of specific information for our services will be clearly communicated when you are prompted to provide or grant permission for its use.

3. Usage

3.1. Data we collect

We collect different types of personally identifiable information, encompassing details that directly identify you. This encompasses, but is not limited to, your name (optional), email address, payment information, and other relevant data.

We additionally collect information through optional cookies that track your usage of our platform. This data is collected and processed in a completely anonymous manner, ensuring it cannot be traced back to you or your identity.

3.2. How we use your data

We utilize your personally identifiable information for the following reasons:

• Granting you access to all features of Jiso.ai;
• Managing your payment transactions;
• Notifying you about crucial updates related to Jiso.ai and any additional information you opt to receive;
• Communicating with you regarding the status of your order, addressing any issues, responding to support service requests, or for other reasons you may choose to be informed about.

We employ anonymous usage data to assess how our users interact with our platform, enabling us to enhance and refine our services.

Information about user interactions with our platform may be shared with our collaborative third parties, such as marketing agencies, to enhance our services and sustain our operations. Before sharing, this data will always undergo complete anonymization.

Your personal data might be disclosed under various circumstances, including:

• Sharing with third parties when you provide consent for such use or disclosure;
• Disclosing information as mandated or sanctioned by law, which may occur without your consent or prior notification.

Except for the aforementioned three categories, your personal information will not be accessible to any external party without your explicit permission. In cases where we intend to share your information with an external party beyond these categories, we will consistently seek your explicit permission beforehand.

4. Retention of information

We keep your information for the duration necessary to offer our services. All personally identifiable information will be erased when you indicate your desire to discontinue using our services (e.g., by deleting your account), when your subscription concludes, or upon your explicit request for deletion. Once you request deletion and it is confirmed, your information will be removed within a 14-day period.

Data may be kept for an extended duration if mandated by legal obligations. If compelled by law or under the order of the court, we might retain information for an extended period and/or disclose it to the concerned authority.

5. Your rights

5.1. Your rights

You have ownership of your information, and in accordance with the GDPR and PDPA, you possess various rights concerning the handling of your information by us. Right to access: You have the right of access, meaning you can request a copy of all personally identifiable information pertaining to you that we have processed.

Right to rectification: You have the right to request corrections or adjustments to any personally identifiable information you have supplied to us if the information is found to be inaccurate.

Right to erasure: You have the right to request the deletion of some or all personally identifiable information that we have collected.

Right to restriction of processing: You have the right to request the cessation of processing relevant personally identifiable information if the information is inaccurate, unlawful, no longer necessary according to our privacy policy, or if you object to its processing. However, the objection is only valid if there is no essential reason for us to continue processing the information.

Right to data portability: You have the right to transfer personally identifiable information that we have processed to another party. If you wish to exercise any of these rights, you can reach out to us using the email address provided at the end of this privacy policy.

5.2. Right to object

In accordance with the GDPR and PDPA, we are obligated to explicitly inform you about your right to object. You have the right to object to the processing of your personally identifiable information for direct marketing purposes. Upon receiving your objection, we are legally bound to promptly cease processing the information for that specific purpose. To file an objection, please use the provided email address at the end of this privacy policy.

6. Opting out

Apart from our primary services, we offer various supplementary services to enhance your experience. This encompasses activities like sending newsletters and reaching out for customer satisfaction surveys. You have the option to opt out of these services at any time. To modify your email preferences, you can click the link at the bottom of any of our emails. Additionally, you can manage your preferences for additional communication and services in your account settings.

7. Changes to this

We reserve the right to modify our privacy policy. In the event of such changes, you will receive notification at least two weeks prior to the updated policy coming into effect. If you disagree with the new policy, you have the option to withdraw your consent within the specified period.

8. Contact

If you have inquiries, comments, or wish to discuss the enforcement or any aspect of our privacy policy, please feel free to contact us at the following email address: [email protected].